Return Policy

We stand behind our quality

24-Hour Return Window: Returns must be initiated within 24 hours from the next day of delivery. After this period, returns will not be accepted.

Return Eligibility

We accept returns under the following conditions:

Quality Issues: If the product is damaged, defective, or does not meet our quality standards.

Wrong Product: If you received a different variety or quantity than ordered.

Packaging Intact: Original packaging must be unopened and intact.

Not Consumed: Products that have been opened, consumed, or used cannot be returned.

Non-Returnable Items

The following items cannot be returned:

• Opened or partially consumed products
• Products with damaged or missing original packaging
• Products purchased more than 24 hours ago (from next day of delivery)
• Custom or bulk orders (unless defective)

How to Initiate a Return

Step 1: Contact Us Immediately

Within 24 hours of delivery, contact us via:
WhatsApp: +91 93106 02474
Email: info@almondraja.com
Phone: +91 93106 02474

Step 2: Provide Details

Share the following information:
• Order number or invoice
• Photos of the product and packaging
• Detailed description of the issue
• Reason for return

Step 3: Await Approval

Our team will review your request within 24 hours and provide return instructions if approved.

Step 4: Return the Product

Once approved, pack the product securely in its original packaging and return it to the provided address. Return shipping costs may be covered by us for defective or incorrect products.

Refund Process

Inspection: Upon receiving the returned product, we will inspect it within 2-3 business days.

Refund Approval: If the return meets our policy criteria, we will approve the refund.

Refund Method: Refunds will be processed via the original payment method or bank transfer.

Refund Timeline: Refunds typically process within 5-7 business days after approval.

Exchanges

We offer exchanges for defective products or wrong items. Contact us to arrange an exchange, and we will send the correct product at no additional cost.

Important Notes

• Quality concerns must be reported immediately upon delivery
• Keep all packaging materials until you are satisfied with the product
• Take photos/videos while unboxing for quality documentation
• Seasonal variations in almond appearance are natural and not grounds for return
• We reserve the right to refuse returns that don't meet policy criteria

Contact for Returns

Mobile: +91 93106 02474
Email: info@almondraja.com
Business Hours: Monday to Saturday, 9:00 AM - 7:00 PM IST

We are committed to your satisfaction. If you have any concerns about your order, please reach out to us immediately. We will work with you to resolve any issues fairly and promptly.